SaaS

UI Breakfast Podcast. Episode 140: Sustainable UX with James Christie

Portrait of James Christie

Environmental impact of the software industry is unbelievable. Luckily, there are people and companies who want to make a practical difference against global warming (as well as educate others). Our guest today is James Christie, an experience designer and founder of SustainableUX. You’ll learn how to make sustainable choices about the way you work, what service providers you choose, how you design & code, and much more.

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UI Breakfast Podcast. Episode 139: Understanding Account-Level Engagement in SaaS with Derek Skaletsky

Portrait of Derek Skaletsky

Many SaaS businesses track engagement for each user individually — pretending that companies don’t exist. But this approach can be downright dangerous, because B2B software is all about company accounts. Our guest today is Derek Skaletsky, founder and CEO of Sherlock. We talk about best practices in tracking account-level engagement, and ways to make such data consumable and actionable.

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UI Breakfast Podcast. Episode 135: Multi-Product Portfolio Model for SaaS with JD Graffam

Portrait of JD Graffam

Acquiring more products as a growth strategy isn’t new under the sun, but seems unusual for our SaaS ecosystem. Our guest today is JD Graffam, the owner of two agencies and a portfolio of SaaS businesses. We talk about his unconventional background story, how he handles multiple products, and the strategy behind new acquisitions.

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UI Breakfast Podcast. Episode 133: SaaS Pricing with Patrick Campbell

Portrait of Patrick Campbell

Pricing means so much for any product. But why are most SaaS companies shooting in the dark there? Our guest today is the famous Patrick Campbell, co-founder and CEO of ProfitWell (previously Price Intelligently). You’ll learn why value-based pricing is so important, how to choose the right value metric, and how to create your subscription model based on research.

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UI Breakfast Podcast. Episode 132: Feature Audit with Brian Rhea

Portrait of Brian Rhea

How do you know what features in your product bring the most value? How can you “make your strengths stronger” and gracefully remove unpopular features? Today our guest is Brian Rhea, product strategist and the founder of Feature Audit. You’ll learn the story behind his analytics tool, how to conduct your own feature audit, and how to apply the results in your product strategy and consulting work.

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UI Breakfast Podcast. Episode 128: Writing Great Product Specs with Janna Bastow

Portrait of Janna Bastow

What kind of product specs are the best to work with? How do you document your vision? Our guest today is Janna Bastow — co-founder and CEO of ProdPad, co-founder of Mind the Product, and product person at heart. You’ll learn why product specs are always a work in progress, how to deal with deadlines, document your goals and tasks, and iterate based on customer feedback.

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UI Breakfast Podcast. Episode 125: Defining & Building New Features with Emily Tate

Portrait of Emily Tate

What feature should you build next? Will your product be ever “done”? How to avoid “building yourself into the corner”? Our guest today is the awesome Emily Tate, US General Manager at Mind the Product. You’ll learn how to prioritize new features, create roadmaps based on user research, and ignore “squeaky wheals” while focusing on truly important product work.

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UI Breakfast Podcast. Episode 124: Deciphering GDPR with Aleth Gueguen

Portrait of Aleth Gueguen

The avalanche of GDPR updates has passed, but regulations are here to stay. Can you sleep well? Our guest today is Aleth Gueguen, an independent software consultant focusing on privacy regulations. You’ll learn about the philosophy behind GDRP, the key terms, and what compliance means for you and your customers.

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UI Breakfast Podcast. Episode 121: Managing Customer Feedback with Sofia Quintero

Portrait of Sofia Quintero

Listening to customer feedback is one of the best ways to improve your product (and your marketing). But it can get so overwhelming! Our guest today is Sofia Quintero, the founder of NomNom. You’ll learn how to deal with massive amounts of customer feedback, get quantitative and qualitative results, document your insights, and apply them in your product development process.

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UI Breakfast Podcast. Episode 117: Best Practices for SaaS Pricing Pages with Rob Turlinckx

Portrait of Rob Turlinckx

Deciding how much to charge for your SaaS is hard, but presenting these decisions on your pricing page is an art in itself. Today our guest is Rob Turlinckx, a digital product designer and co-founder of SaaS Resources. We talk about best design practices for SaaS pricing pages, how to communicate value, overcome objections, and optimize your pricing page for conversions.

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