Research

UI Breakfast Podcast. Episode 224: Service Design with Eleni Stathoulis

Portrait of Eleni Stathoulis

Today we talk about service design, a holistic approach to design that considers all involved stakeholders and processes. Our guest is Eleni Stathoulis, design director at Mad*Pow. You’ll learn about the design artifacts created in service design, how Eleni conducts research, real-world examples of service design in action, and more.
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UI Breakfast Podcast. Episode 220: Best Practices in Design with Karl Gilis

Portrait of Karl Gilis

Can we ever skip user testing and simply rely on best practices? Our guest today is Karl Gilis, co-founder of AGConsult. You’ll learn what “best practices” mean, where to find them, when user testing is still necessary, and more.
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UI Breakfast Podcast. Episode 212: Data-Driven Design Decisions with Zack Naylor

Portrait of Zack Naylor.

How can we use data to drive discussions and solve disagreements as a product team? How can we, as designers, take a seat at the decision-making table? Today our guest is Zack Naylor, the co-founder and CEO of Aurelius. You’ll learn how to convert data into product insights, how to evaluate quantitative and qualitative data, how to say “no” to product roadmap suggestions, and more.
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UI Breakfast Podcast. Episode 209: JTBD Interviews with Alli Blum

Portrait of Alli Blum

How can you do better at user interviews (even if the process scares you)? Our guest today is Alli Blum, SaaS researcher and strategist. You’ll learn all about the Jobs to Be Done framework, top questions to ask, biggest challenges, best practices of conduct, and more. (more…)

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UI Breakfast Podcast. Episode 206: Writing Useful Books with Rob Fitzpatrick

Portrait of Rob Fitzpatrick

What does it take to write a truly useful book? How do you measure and optimize reader engagement? Our guest today is Rob Fitzpatrick, author of The Mom Test and entrepreneur. You’ll hear Rob’s take on traditional publishing vs self-publishing, customer interviews, testing, iteration cycles, book marketing, reader profiles, and his DEEP writing framework. (more…)

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UI Breakfast Podcast. Episode 203: Designing for Financial Services with Rob Gifford

Portrait of Rob Gifford

Designing for financial apps hides many UX challenges. Is it all about fancy dashboards? How do you balance simplicity and information density?. Our guest today is Rob Gifford, Managing Director of Experience Design at Mad*Pow. He shares his story in the profession, and provides resources, examples, research, and inspiration for anyone looking to delve into financial product design. (more…)

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Better Done Than Perfect. Switch Interviews & Strategic Context with Alli Blum

Portrait of Alli Blum

Today we invite you to listen to another one of our Better Done Than Perfect episodes. Our guest is Alli Blum, SaaS consultant extraordinaire and onboarding strategist. You’ll learn about Alli’s professional journey, her definition of ideal onboarding, customer success milestones, and her bulletproof advice on conducting customer interviews.
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UI Breakfast Podcast. Episode 196: The ROI of UX with Mark Baldino

Portrait of Mark Baldino

How can we measure the success of our UX work as consultants? How do we even start this conversation with clients, if such metrics involve additional research work?? Our guest today is Mark Baldino, co-founder of Fuzzy Math. You’ll learn all about Mark’s consultancy and his answers to these pressing ROI questions, as well as his view on measuring user satisfaction, creating effective surveys, and more. (more…)

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UI Breakfast Podcast. Episode 193: Designing for Tablets with Mark McGranaghan

Portrait of Mark McGranaghan

How different are tablet interfaces to those of phones and desktops? And what makes a tablet-based app fully functional and worth building? Our guest today is Mark McGranaghan, founding partner at Muse Software and principal investigator at Ink & Switch. You’ll hear Mark’s angle on tablet interface design, industrial research, user onboarding, as well as his advice on building tools for thought. (more…)

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UI Breakfast Podcast. Episode 191: From Information to Understanding with Stephen Anderson

Portrait of Stephen Anderson

How can information be best learned, dissected, and communicated across teams, industries, and products? Our guest today is Stephen Anderson, the founder of the Mighty Minds Club and author of Figure It Out. You’ll hear Stephen’s thoughts on the nature of information, cognition and thinking, interaction design, the importance of team dialogue, his virtual club project, and much more. (more…)

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